This was the first time using Lakeside Mercedes Repair. They did a tune up for us and general maintenance. Everything turned out fine. We will continue to use their service. I felt very comfortable, and I felt they were very trustworthy and very knowledgeable. Lakeside Mercedes Repair was easy to schedule with. As a matter of fact we had to make a change, and they were totally accommodating. We would hire them again. We would also recommend them to our family and friends. Actually we already have!