Business Description:
We are the smart way to remodel. For over 55 years we have been the local choice for cabinets and granite or laminate counter tops. Our installers are employees.
Categories
kitchen
Chris and Dick's
1499 W 3500 S, West Valley City, UT 84119, USA
(801) 972-8815

Service

Total Experience

Will Recommend

Cindy G.

Salt Lake City , UT

Chris and Dick's

Not the best experience.

We are into week sixteen of an 8 week project. The communication with our designer Jolene has left so much to be desired. We expected some hiccups along the way but with each one she is more and more defensive and dismissive. The design is terrific and we love it but the lack of communication has doomed any good will we had. This may be a small project for them as out total budget was around 65000 but it was huge for us. Very disappointed with the follow through and now have to make other plans for thanksgiving as our house still won’t be completed. Really a downer.

comments

Thank you Cindy Grange for your fair and honest feedback. We feel the best installers, designers and shop people make the best quality kitchens. All of our cabinet and countertop installers are Chris and Dick's employees. not subs. There are just not enough quality people to hire and get it right available in our market right now. We are looking at adding two more teams and currently recruiting from out of state. I realize that doesn't help your holiday and we sincerely apologize.

Chris and Dick's commented on 11/13/2017