Steven and James did a beautiful install! 21 Years ago Flame installed my furnace. It lasted 21 years with zero problems. That is why I called Flame again this time, because they never had to come out once in 21 years. Chad was a wonderful salesman, and the service tech Brandon who came to inspect the old furnace, found my issue right away. They were both very informative. From Brandon all the way down to my beautiful installation. It was a very positive experience. I am Very Very Satisfied. Despite the fact the weather has changed, the furnace keeps the house right at a steady temp with my programmable thermostat. It is also extremely quiet and working perfectly. Keep up the good work FLAME! Ill be gone another 21 years from now but I know Flame Furnace wont be.