Our experience with A Custom Heating & Air Conditioning was almost perfect. There was a slight delay, in the beginning, and we had to wait for a bit to be contacted back, but as soon as we were, everything went extremely smoothly. We had the AC fixed, and it's definitely working perfectly, now. I appreciated, too, how personable they were, and how pleasant the experience was, overall. They were definitely worth the money and I'd have no problem recommending them to others!