What an Amazing Experience. What could of been traumatic turned into one of the Best customer service experiences we have ever had. Our hot water heater went out over the Christmas holiday weekend and we were in desperate need of help. Having 3 kids, one of which is special needs, our family could not be without hot water for an extended period of time. Thank God that we have a membership plan with Air Services. Within 30 minutes of us calling Rachel, Rich, Kristy, and the Team, had a technician at our house working on the issue. And, within 14 hours, we had a brand new hot water heater installed. Will, our technician, went above and beyond! He installed the new water heater unit along with additional shut off valves, an extra safety device called an expansion tank, all new copper pipes, and even helped set the temperature on our bathrooms safety faucet dispenser. Instead of charging an additional cost for coming out on the holiday weekend, they actually gave us a discount for being on the membership plan. And, we have an 8 year warranty on the unit. We could not be more appreciative. We recommend Air Services to Everyone!!! Thank you again for all your help in our time of need!!!