I was having problems with my furnace, which had a leak, so I contacted Air Services Heating & Cooling because they were the ones who had originally installed the furnace 9 years ago.

They sent Darren, the technician, to our house and he was able to identify the problem. When he checked out the system more thoroughly, we found that there were more problems than we originally thought. We decided to have them replace the entire furnace.

Darren is a very knowledgeable and skilled technician. I particularly like his philosophy, which is that when he leaves your house, your system will be running at peak performance, as efficiently as it should be.

Darren does not leave a job half-done. He does not look for extra work to do or suggest unnecessary services. He does what needs to be done and, unequivocally, your system will be running well, at its best.

I worked with another man, Dale, on pricing. Dale was able to talk to my insurance company about the cause of the furnace problem, which might have been precipitated by a power surge. The insurance covered the whole job, minus my deductible.

I appreciated that Dale worked with my insurance company to provide them with the appropriate verification of what the problem was caused by, so that they covered the expense.

Dale also got me one of the latest Honeywell humidifiers, which they installed. It will deliver moisture that does not have the mineral contaminants that others do so we will not have the dust and build-up. The humidifier is low-maintenance and Air Services was helpful in instructing me on how to take care of it.

My overall experience with Air Services was excellent. I would definitely recommend them.

L. Morgan