I had kind of a mixed bag experience with Summit Cleaning & Restoration. I called them in when there was a water leak in the kitchen from the refrigerator. The crew that came out to do the work was just awesome.They were professional, knew what they were doing, and efficient. However, the communication side with project managers and estimators did not go so well. Likewise, the staff that deal with my paperwork weren't very responsive or communicative. I think they need better communication in terms of keeping the customer updated about what's going on as well as among themselves; sometimes it seemed like the right hand didn't know what the left hand was doing. But the work itself was excellent.