The technician arrived on time and looked at each area to be cleaned. I had a few trouble spots (dog urine) that weren't completely clean when finished, but the normal wear and tear areas look great. I actually went to the store and bought additional cleaner and cleaned the trouble spots more myself.
Technician went above and beyond to help remove padding under area rugs.
Tile area was done well and the grout looked good when finished. I thought the technician could have gone one more tile length to clean the area right up to my livingroom step...looks kinda weird and not complete. Technician didn't use exact measurements and could have completed the area without much more effort. I would use both carpet and tile services again with the discounted rate.