Even though I forgot they were coming that day, the service man said he would try to accommodate me the next day and maybe move some customers around. I felt that was too much trouble for them and decided to go ahead with the cleaning that day. He was very spectral of my time so I thought I should be respectful of his time since it was my error. He got to work and did a great job. And so of course I would recommend this company. He did a great job and honored my agreement . I was happy I went ahead and had it done ahead of my schedule.