I don't know how anyone was able to get any work done by this company. I had Issac Randall come to my house for an estimate, a half-hour late. But he was pretty much WORTHLESS. I tried discussing my needs and he just kept saying it will probably be too expensive and I probably can't afford it. After trying to continue to discuss what I needed, he didn't even want to take notes or ANYTHING. I just decided he was wasting my time, and I asked him to go since he didn't seem that interested in working with us. I typically don't write reviews, but I had to with this company....this guy was absolutely RUDE! I don't know if it was a race thing, woman thing or he just didn't want to work today. But, no matter what his problem was they will never get a dime of my business.