I was pleased with Homefix Custom Remodeling Vienna as a company, and with everybody I met there except for the salesman. He came out to my house and gave me a big presentation. After he gave me the estimate, I called him back having second thoughts about the project, and he referred me to the contract, and told me to contact the legal department there. But, there was no phone number there. I asked him for the name of his supervisor, and got no response. All in all, I thought he was a sexist $@!#%. So, I called the company, and Glen, in the quality assurance department was wonderful. He talked to me like I was a real human being, and answered all my questions. I ended up having more new windows installed than I had planned. The installation crew was great, and they did a fantastic job. I can already tell a difference in the temperature with the new windows. I love them!