I worked with Homefix Custom Remodeling Vienna for the first time a couple months back and I wouldn't say everything went perfectly but in the end, the installation was completed in some good time. We had our windows replaced by them and we went with casement windows because we had seen how good they looked in a different home. The installation itself went fairly smoothly and although there were some complications throughout the process they handled everything accordingly. They kept us updated throughout the whole process and I found it very easy to communicate with them. Currently, we are in the process of making some warranty calls because there are some defects in the opening mechanisms of the window which isn't a huge deal and it isn't the fault of Homefix.