Called them at 5:30 pm on Friday and I had my water heater installed by 3:00 on Saturday. They called me in the morning and gave me a two hour install window. Installers (Angel & Gerardo) were on time, professional and did a quality job. They cleaned the job site and were done in a little over an hour. Best part no surprises the price I was quoted included everything, even tax. Great experience great company. I would highly recommend them.