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I trust Ken in honesty and quality of work
While others claimed my roof needed major work, Ken said it had another 10 years and maybe longer if I had the black algae removed.
Part of my house sits in the shade. The roof of that portion looked dark compared to the roof of the rest of the house. There were signs of water damage inside the house which were created in the past and I feared leaks might return. Since the roof looked dark, I was concerned.
Ken took me to the roof and showed how the shingles were in great shape and that a little bit of cleaning would make it look almost as good as new and give it a few extra years.
After the cleaning, I was convinced Ken was right. That portion of the roof looked exactly like the other parts of the house.
Trust comes in 2 forms:
1) Trusting the person to be honest
2) Trusting the person will do quality work
Ken has the rare quality of having both.