I recently worked with Abbey Carpet or the first time to get some new wood flooring for my home. They had a great selection and their customer service was spectacular! I was really nervous going in. It was a scary experience for me because I have never done this before and it was definitely outside of my comfort zone. But, everyone was so patient with my learning curve! I asked them a lot of questions, more than once, and they were so helpful and understanding with me! They never made me feel uncomfortable about asking questions at all. They didn't mind that I asked for a lot of samples before deciding on what product I wanted to use. They were very understanding and flexible! When it came to the installation, I really appreciated the installer's reliability in showing up on time. He was amazing in the technique he used. He really seemed to have a sense of pride about his work and took care making sure he did everything properly, rather than quickly, and it really shows! I have tons of compliments on the floor and it looks beautiful! After they finished the floor, I had Crystal help me with looking at some tile for my backsplash. I ended up not doing the installation, but she was so helpful and gave me a bunch of ideas! I loved buying local and being able to support a small business. Overall, it was a great experience from beginning to end!