I have been using Lock Insurance for about eight years. They insure my vehicles, and they have good rates. They've taken really good care of me over the years, and that's why I have stuck with them. They have good customer service. The first woman that I met was really good because I was living out of the state, and I was back and forth quite a bit, and she really helped me get some things set up. I can't remember her name, but I can see her face. I keep their magnet up on my fridge. I am satisfied overall, and I recommend them!