I had my landscape and a patio cover done by Greencare about two months ago and everything was great! But... with the heat that has hit in the last couple weeks a few plants got burnt up. I called the office, a young lady named Princess walked me through the warranty program on there website and a few days later I got home from work and the plants were replaced. Smooth easy process. I DID NOT EVEN HAVE TO MEET ANYONE! I SENT SOME PICTURES AND A SIMPLE FORM AND IT WAS DONE WHILE I WAS AT WORK!!! AWESOME GUYS THANK YOU!!!!