I am a first-time customer of Craig Van Lines. I had an unusual request for a move as I have a 700 lb. safe. Other movers quoted me outrageous prices for moving that safe. Craig Van Lines charged me extra as well, but they were not at all unreasonable. In fact, the price point they gave me was fabulous. I did my own packing. I moved into a condo, so they had to take everything up four floors in an elevator and they did it all with ease and without doing any damage. The movers set up my things where I asked them to place them. I think they were very good. Everything went very smoothly. The movers were very polite and professional. I was very satisfied with Craig Van Lines.