Good Customer Service, But The Execution Could Be Better
This was the first time I have used Craig Van Lines. Fred was a great guy. He took his time going through the house so he could give me a good accurate estimate on how much it was going to cost. He was pleasant and very helpful.
The movers were very nice too, but there were some problems with the move. They moved me two blocks from a townhouse to an apartment. There were a lot of stairs and hard turns, and they hit almost every wall when they were moving things. A lot of spots on the walls had to be repainted, and some of my furniture got scratched.
The movers also had difficulty assembling some of my furniture. They didn't want to put my entertainment center together the way it was supposed to go, and they broke part of it. They were very pleasant but they could probably use a little more training.
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