Business Description:
Looking for Pasadena maid services or cleaning services in Pasadena, California? Maid Brigade provides a quality house cleaning service that is like no other.
Categories
house cleaning services
Maid Brigade Pasadena
61 E Foothill Blvd, Arcadia, CA 91006, USA
(626) 799-6243

Service

Total Experience

Will Recommend

Gabriel A.

Los Angeles, CA

Maid Brigade Pasadena

Room for improvement but overall good.

On September 7, 2018 the cleaning crew nicked my coffee table. I sent a message and photo via text about it and was told they will make a note and put it in my file. They also said they would credit any repairs made. While this is fine, it is not something that can be done. It is a wood coffee table and no one that I know would bother to fix it. I am stuck with the damage and every time I see it it $@!#% me off. The table is 2 years old. The cleaning that day was also not done well which I reported on the Quality Card and also checked the please contact me which they didn't. Disappointing is where I'm at with this service. My wife is far more critical then I am and has not been happy with the service. She took pictures to show me how the restroom wasn't cleaned right. I will say this, I am considering trying another service but that will be up to my wife. She is the one who inspects the cleaning. There has been other times the cleaning was not done right that I let go, but the nick to my table has changed that. I wasn't even offered a discount on a cleaning. So much for customer service. So you can take this for what it is, I just need the job done right. For the most part it has been.