Business Description:
Action Plumbing, Heating, Air & Electrical has been providing the best plumbing, HVAC and electrical service to Madison and the surrounding areas for many years.
Categories
plumbing, electrical, heating & air conditioning
Action Plumbing LLC
899 S Bird St, Sun Prairie, WI 53590, USA
(608) 837-3638

Service

Total Experience

Will Recommend

David H.

Madison, WI

Action Plumbing LLC

Flush tankless but found new problem.

I had Action come over to flush and give my tankless water heater a check-up. Not sure if they did more than flushed it but that was OK. The problem occurred when they went to test the hot water and my tankless went into convulsions . The guys discovered that the exhaust/intake was put on backward. Not sure why it took two years to have this problem show up but they eventually figured out the cause, after calling the water heater factory, and fixed it. The only negative was how muddy and wet the floor was after. It would have been nice if the guys could have attempted even a cursory clean. But both guys were professional and courteous.

comments

I am very sorry that the technicians did not clean up the mess. This is unacceptable and we now spoken with the service technicians that were at your home to let them know that this is not acceptable.

Action Plumbing LLC commented on 01/08/2018