Chris set up our installation for two days after I spoke with him. He asked all the needed questions to define the job and when the technicians arrived it was clear they had a good understanding of the task from Chris.

Our installation was a 7.1 configuration into an existing media room. The task required the old 5.1 system to be removed, old locations patched and new wiring run to each of the 8 locations.

The technicians arrived on time, asked the needed questions and went to work. They were willing to make it a collaborative effort when I had suggestions for addressing a couple of difficult locations that were encountered.

They completed the task in about 5 hours, as predicted. In addition to vacuuming & picking up after themselves they stayed while I ran the configuration tool on our receiver just to be sure all was well.

There were no additional costs, just the $399 originally quoted. I was also able to return $175 worth of speaker wire & sub-woofer cable because the installation fee included the technicians using their cable.

I was very pleased. I will recommend Honest Install to others and would have no hesitation in using them again myself.

Bruce Hatch