Fares and Mike were great..on time and worked well as a team. Connected all the components and got up into the attic to install the speakers on the 4 corners of the ceiling. We had no idea how well it would work in our small family room but the audio is rockin! Fares was back 2 days later to install a universal remote which took longer than expected because of some required syncing with Dish network. He was so patient and explained the new setup so that I was comfortable before he left. Could not be happier and highly recommend this company.