The two men that came to my home were running a little late and called to let me know. When they arrived they worked diligently and knowledgeably to make the install as perfect as it could be. They were very helpful with creative ideas such as hiding an unsightly subwoofer. The total experience was great and I feel I got terrific value for the money spent. As a footnote, they were also very respectful of me and my property. I would definately use them again!