This was my first time going to Kokeshi- A Zen Facial Spa, but I would definitely go back there. She was very personable and cares about what you need. She asked a bunch of questions about my skin so she had a clear idea about everything. She also does massages, and she made sure I was comfortable throughout the process. She talked to me about what she was doing through each step. It was just awesome. I would definitely recommend them. This experience was better than the other facials that I've gotten.