Very satisfied except for the cigarette smoke.
My original mechanic got old, he was semi-retired and so he didn't want or could do everything that a mechanic needs. So I started looking around for a new place and found Ed's Auto Service. I saw his ratings and reviews online, and they were good so I thought I would give them a chance.
I have been there a few times. And it's been a good experience. The owner is nice and personable. They go out of their way to make sure your car is done on the same day, and their prices is aligned with the other shops. I have no complaints about the work that they do.
But there is only one major problem. Everyone in the place smokes. In fact, I don't think I've ever seen the owner without a cigarette. Now that most of America doesn't smoke, it's a problem. The place is full of cigarette smoke all the time. There's smoke in the workers' clothes, it gets on the car's upholstery, and every time I pick up my car it stinks. It's a problem, and I told them personally about it multiple times, but they haven't done anything. They just don't get it. So I would say that I am very satisfied, except for the cigarette smoke. It's been getting on my nerves, and I may find a new mechanic.
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