My dealings on the phone setting up the appointment were pleasant and professional. The person scheduling the appointment was thorough in explaining the process. While they were booked out 3-4 weeks, they did offer to call if/when they had a cancellation, which they did 2-3 times, so the service likely could have been completed sooner, had my schedule allowed.

Our technician, Justin, was very professional, courteous, and pleasant. He explained the process well, especially considering I'm a layman when it comes to all things HVAC.

The price was a bit higher than competitors, but I believe that in this case you get what you pay for, and I wouldn't hesitate to recommend Ductworks for anyone's duct cleaning.