Ian was on time, and quickly got to work. I was very impressed with his professionalism and friendly demeanor. He was careful with his shoes and equipment such that I felt confident that he would take very good care of our home. Drop cloths to protect items below his work area, and cleaning up after his work was completed, we wouldn't even have known he was here.
The quality of the cleaning were obvious in the before/after photos, the duct work actually shone like it was freshly installed. He offered advice about what type and how often to change the air filter on our furnace, proper maintenance timelines and helped me as a first time home owner understand the system that heats and cools our home.
We will most certainly be going back to Ductworks in the future for our AC when winter is over (again I know now due to Ian) and for any future issues or concerns with our furnace and ducts, and asking for Ian by name.