Ductworks cleaned our ducts prior to moving in our new home in 2007, so it was long overdue to clean them again. In December we scheduled to have both our upstairs & downstairs systems cleaned. Two days prior I was called and asked if I could move the day up and agreed. However, only one technician arrived and was only able to complete the lower level HVAC. The young technician wreaked of cigarette smoke and it trailed wherever he went in our home. I was bothered by this & called the office, but was only met with, "OK." The guy seemed to do his job, but upon inspecting post-job, he left a mess behind. At every vent there were pieces of drywall and junk left on the floor. I was told I would receive an email with before & after photos that were taken, but they never came. Meanwhile, I had to reschedule Ductworks to come back and clean the remaining upstairs system. I was dissatisfied with the experience, but made sure to request a different technician for next time.

This time Rudy came out and carefully prepared the rooms where he would be working. Not only was I shown photos of before / after along the way, but Rudy was thorough in cleaning up afterwards. He was polite, experienced and thorough. Having had a great experience in 2007, I did not give up & was glad that Rudy took care of the job. Ductworks is the best company with the best technology for cleaning ducts. I highly recommend requesting Rudy.