Ductworks - Your Air Duct Cleaning Expert

Business Description:

Ductworks provides the Complete Ventilation Cleaning Package, a cleaning process proven to be more effective than any other air duct cleaning method.

Categories

heating & air conditioning

Cindy's Review

Service

Will Recommend

Total Experience

Westminster, CO

Ductworks - Your Air Duct Cleaning Expert

Not pleased with work performed

We are a contracting company who hired duct works to clean the vents of a very large remodel we had done. We were promised photos, and have never received them. The first person on the job site to clean the ducts did not take photos and when they sent the second person over to look at the vents and possibly get some photos for us, he realized that the main duct had not been cleaned. They decided to have the ducts re-cleaned and once again, promised photos. When I spoke with the office, he stated that he remembered seeing the photos, but they had misplaced them. We have yet to see photos of a job that was done back in September 2013. I would not recommend this company as photos is really the only thing you can get to show what work was done. They did offer to go back into our clients home and take photos, but really!! Have we not inconvenienced them enough?!

comments

We are very sorry that you did not not receive photos for the work completed.

At the time that we returned to the residence, we inspected the ventilation system and pointed out an area in which our original technician had missed. We rectified the problem by cleaning the missed area, and immediately following we physically showed your on-site representative Garret the photos of the ventialation line.

The photos were mailed the following business day, and were not returned to Ductworks, Inc.

We always stand behind our work. If you would like photos of the ventilation lines please allow a time for us to re-take additional photos, and we would be more than happy to get you taken care of.

Ductworks - Your Air Duct Cleaning Expert commented on 11/20/2013