From start to finish, the experience was exceptional. While setting the appointment, questions were answered patiently and thoroughly. On the day of the appointment, Felipe arrived ready to work. He was considerate in covering his boots and all floor surfaces. He explained the process in detail, and he was polite in his demeanor. Photographs were taken before and after, showing the effort that went into his work. At the end of the appointment, he was sincere as he thanked me for my business. In all, it was a fair price to pay for a thorough job and excellent customer service. Thanks for all your help!