Paraco Gas

Business Description:

Paraco Gas Corporation is a leading marketer of propane gas in New York State and one of the top regional marketers in the Northeastern US.

Categories

heating & air conditioning
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Reviews

1 Stars

Miller Place, NY

1

Terrible company

I am on automatic delivery. Was due for delivery Jan 20 did not receive one and am now out of gas. I am getting run around about delivery cannot tell me when Terrible service customer service and company in general how they remain in business i do not know... Read More

1 Stars

10 Normandy Drive, Bethpage, NY

1

The company has gone way down in customer service.

Paraco Gas has gone down hill in customer service. I had asked for a delivery and not even sure I got one because I found a very wet shriveled up bill in the snow at the end of my driveway. Wouldn't u put a bill in my mailbox? So I call Paraco and no one answers... Read More

1 Stars

Woodstock, NY

1

recent emergency service experience

on Jan. 17 early in the afternoon I noticed that my boiler was not working. I was not worried because I was used to Kosco's emergency service. I called ParacoKosco first to clear up a billing question I had & then asked the customer service person to transfer me... Read More

1 Stars

Watermill, NV

1

no service at all

This company now that's it Paraco does not even service customers in emergencies. After 24 hours of calling no one called or delivered us fuel and I have had been a customers of Bay Gas they bought this year. Read More

1 Stars

Shirley, NY

1

get delivery

I been trying for two day too set up a delivery for gas, I called a total of 14 times, I even press 1 for gas leak and nobody answer absolutley pathetic, I guess that"s what"s happene when you get to big, never forget where you came from. and for mohammed his voice... Read More

1 Stars

Margaretville, NY

1

They don't answer their phones, and they don't even clear their voicemail, making it impossible to leave a message. Great leadership!!

I spent the last two days trying to talk to a representative to ask a question and pay a bill. I called 4 times and waited about 15 minutes each time and yet no one ever picked up. My favorite thing is how they include a prompt that allows the caller to leave a... Read More

1 Stars

Hurley, NY

1

Ran Out of Oil for first time in 32 Years!

This outfit is POOR at keeping track of degree days and delivering oil promptly. We hadn't received a delivery since November and in mid-January COMPLETELY RAN OUT OF OIL! With KOSCO, we NEVER had such a problem! These people are TERRIBLE at the basic tasks an... Read More

2 Stars

Cottekill, NY

2

Kosco Cancelled My Scheduled Appointment and Did Not Notify Me

I scheduled a cleaning months in advance and called a few weeks ago to confirm my appointment for today. I took a vacation day and called again at around 12:30 to make sure they were on schedule for this afternoon. I was then notified that my appointment was... Read More

1 Stars

Rhinebeck, NY

1

Very disappointment with "SUPERIOR CUSTOMER SERVICE"

I have been a Kosco oil customer for the past 30 + years. As Kosco we were very pleased with their service and and response to our questions or concerns. Since Paraco acquired Kosco service has been terrible at best. This past weekend we woke up to a cold home... Read More

1 Stars

Hampton Bays, NY

1

disgusting customer service

Liars, keep people waiting in freezing temperatures, have no consideration, said misinformation, that was their excuse.. Can't wait to get rid of them. Oh I didn't need that customer service rep tell me to put a sweater on. I had 3 sweaters on and a coat and am... Read More

1 Stars

Katonah, NY

1

WORST EXPERIENCE EVER

Wish, like many others, that 0 stars was an option. Called first thing this morning to alert Paraco that my tank was reading 0 - was on hold for 39 minutes (I also tried live chat - I was still on hold there when a representative picked upthe phone line and I sent... Read More

1 Stars

Enfield, CT

1

propne extortionists

How in all that is decent can you justify your prices compared to other providers in our area? We noticed what looks like may be an increased price possibly due to our poor review of your company in the past. Any one reading this review do not contract with PARACO... Read More

2 Stars

Saugerties , NY

2

TERRIBLE !

First off, I waited over a half an hour on the phone. Finally, I pressed "8" if I wanted a call back, but never got a call back. Then I called again and waited another half and hour so thought I'd leave a voicemail to the service department, but the voicemail box... Read More

5 Stars

East Hampton , NY

5

PROMPT and CURTEOUS service. :)))(

I had a great experience with the service. Candice was exceptional Read More

1 Stars

Saugerties, NY

1

Stop your arrogance and price gouging

Doug S of Kingston writes: "Not happy with this company! I use propane for oven and dryer only and do not meet the minimum usage requirement. Company imposes a penalty fee for not buying enough gas." I am in the same situation. Paraco also tells me that they now... Read More