Paraco

Business Description:

Paraco Gas Corporation is a leading marketer of propane gas in New York State and one of the top regional marketers in the Northeastern US.

Categories

heating & air conditioning
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Reviews

5 Stars

White Plains, NY

5

Nice customer service experience

I spoke with customer service agent regarding my existing account and she was very helpful and informative. I appreciate that. Read More

5 Stars

New Milford, PA

5

Payment question

I called concerning a payment question. It was answered efficiently and in a friendly manner. Read More

5 Stars

Eagle Bridge, NY

5

Andy Brookins was the most patient, kind customer service representative I have ever dealt with.

My experience with PARACO has always been exceptional and to add to the quality of service is the patience of their customer service department. Andy Brookins was very helpful and when he didn't know the answer to my question was kind enough to find out exactly how... Read More

3 Stars

Phoenicia, NY

3

Nice customer service agent, bad/strange policy

I had a good interaction with one of the service agents (Kathy) on the phone. However, dealing with Paraco overall has been difficult due to a somewhat opaque policy about proving that I live where I live so as to have my tank refilled. Read More

5 Stars

Westhampton Beach, NY

5

not bad service and kindness in office peeps

I was certain from the beginning in Sept., of 2015 that Paraco would be the right company for my gas delivery needs,,,am impressed by the fact that they offered me free delivery because of my creditablility this month thanks. Read More

4 Stars

Peekskill, NY

4

very nice customer service

nice customer service, helpful, always try to keep appointments on the day scheduled Read More

5 Stars

Jewett, NY

5

Always dependable, friendly and professional

I have been a customer of Paraco for over 15 years. There has never been a point in time where I did not receive professional and dependable service from them. I have a propane Vermont casting stove that gets serviced yearly on their maintenance plan. Ralph came... Read More

3 Stars

Ancramdale, NY

3

Good with some hickups.

Pricing got way out of line. Had misunderstanding regarding tank installation for an emergency generator. Emergency service and installation by Mike was always above expectation. Read More

1 Stars

Centereach, NY

1

Price Gouging

Since 2008 I have had a 100 gallon propane tank I use for heat in my garage. i originally was with Amerigas for years until one day Paraco filled my tank and sent me a bill that was slightly higher then Amerigas was previously. I paid it and watched the bills to... Read More

4 Stars

Woodstock , NY

4

Good service good price

As I have 3 accounts with Paraco, I'm always happy to use the services! Read More

5 Stars

Hensonville, NY

5

Customer Service

Customer Service very friendly. With 24 hours of call I had a delivery. Liked the price per gallon. Thank you. Read More

5 Stars

Setauket, NY

5

Easy to do

Paid my bill easily Read More

2 Stars

Woodstock, NY

2

Improper charging to credit card; funds not returned

I was distressed when I first got a very high price quote and ordered propane nevertheless. The next day I called back and renegotiated the price per gallon. I was very happy at how kind and helpful Rose was. However, I am very bothered that the 50 plus dollars was... Read More

5 Stars

Wingdale, NY

5

customer service great & delivery came next day

Great Service! Read More

5 Stars

Greenville, NY

5

Information readily provided

Your staff was professional, polite, and well-informed. I was pleased that my questions were answered in a professional, clear manner. Your staff is an asset to your company. Read More