Master Automotive Centers replaced my alternator and a couple months before that they changed my brakes out. That was the first time I used their service myself, but I was referred there from a friend. I talked to Victor there and he was very personable. He understood I that didn't get paid that day and was willing to hold my car an extra day. I think I will use their service again. They actually work with you and they look for the best prices to help everybody out as best they can, so I would say they have great customer service.