They were great at Master Automotive Centers, and awesome with their customer service. The cost there is probably competitive with any other mechanic. But, their courteousness--because they were mindful and dropped me off and picked me up at work--that was definitely five stars. They thought it was just going to be brakes when I came in for an assessment, but it was my rotors and my brakes on my 2013 Honda Civic. The service wound up being twice as much as I thought compared to when I went in for the quote, because they weren't aware of the rotors. But, the customer service makes a difference and them trying to explain everything to me also makes a difference. Everything is going good and I would go back to them--and I would recommend them to others