This last visit was the beginning of my third or fourth year in using Complete Comfort Heating and Cooling, and everything came out well. I had Michael today, who gave me great service. He came out to check and make sure my furnace was up and running well for the winter season, and he did a good job. He was very good at explaining what was going on. It's what I like most about the company - They're very good at answering my questions without talking over me. They include me in the conversation and they don't use technical jargon, they speak to me in a way I can understand, and I appreciate that about them. They treat me well and I will continue to use them.