This was my first time working with Home Theatre Concepts. My son had used them in the past so I hired them to install and mount a new T.V. and a soundbar. Their work went well and even though their pricing was a little high, I think it was worth it. The workmen were professional and friendly and I would use them again. One thing to note was that the first time I called them, the fellow I spoke with didn't seem to pass the word well. I had to call back a month later to follow up. Then everything went quickly and smoothly.