We absolutely love our new floors from nicefloors.com! I wanted to match existing flooring in my house, and it was no longer available anywhere I looked. Steve at Nicefloors said they could still get it. I was a little skeptical but the floors came in exactly when they said they would, and were exactly what I wanted! Lisa kept me updated on shipping status regularly. Every step of the ordering process was great, and their customer service was outstanding. Thanks!!