Business Description:
Categories
e-commerce
NiceFloors.com
2201 Plantside Dr, Jeffersontown, KY 40299, USA
(888) 633-6506

Service

Total Experience

Will Recommend

James W.

Stem, NC

NiceFloors.com

It was good

All was good until I had material left over . When I asked to return the material I was told that a 30 percent restock fee would be charged . Would be nice if I was told that when I made the order .

comments

Hi James, We are sorry that your experience was less than perfect. As you know there are so many moving parts when it comes to this transaction that we don't feel like we can address every possible scenario in a phone call. This is why we ask you to read our shipping and returns policies in our estimate and invoice emails to you. I'm sorry for the confusion this caused you in the end, and I hope you are able to utilize the wonderful material you have leftover!

NiceFloors.com commented on 11/16/2017