From beginning to end, my nicefloors.com experience was flawless. Customer service was extraordinary. My questions were answered immediately or within minutes of any phone call or email. Price was a full $1/SF cheaper than anything I could find in my area. I was told by a local store that nicefloors sold second-quality flooring. Not true - the flooring that was delivered was all first-quality, just as you'd get from any local store. Nicefloors honored the original discounted price when I realized I needed two more boxes, and had the boxes available for me in two days. I was skeptical making this major purchase over the internet, but every piece - information, ordering, delivery, and product - was superb. It was the best part of my entire house remodel. I'll go to them for future flooring needs.