I bought a house with some newer hardwood floors already installed. The previous owner left us the information on the manufacturer and we decided to complete an additional room with the same flooring. When we tried to order the floors, everyone we talked to said they were out of stock and discontinued by the manufacturer. After speaking with Ashley at NiceFloors, she was able to contact the manufacturer directly and found the last remaining stock of the the floors we were looking for! She even arranged for local pickup to save me on shipping cost! Definitely a great experience and I would use NiceFloors again!