Customer service that is above and beyond
It was a first-time bathroom renovation and I went in with some ideas, and Allison at Florence Carpet and Tile helped me and went above and beyond. She just gave me more feedback, particularly when it came to helping me match grout, the dimensions and communication with my contractor.
The installation Florence Carpet and Tile did was granite but not tile. When it came to the granite, they were punctual and efficient. They had to come back and redo the sink--and there are no problems with it now. They really went above and beyond to make sure the job was finished to my satisfaction.