For twelve years Florence Carpet and Tile has done floor installations in my home. They did my tile in the kitchen and storage room; placed hardwood floor in the den and in the office. They had someone come out for the installation for hardwood floors this time. All I had to do was go in and tell them what my project was. They came out, measured, and told me the price. I rate them highly because I've had no problems about everything that was installed for me!