We worked with Keith to pick out our granite and did not feel any pressure to purchase or rushed at any point. Unlike other places we looked, pricing was transparent. Keith was extremely patient with us continuously changing our minds and was very helpful in understanding our options.
The individual (forgot his name) that came to measure for the granite was also very patient and professional. He explained the options and gave us a good idea of what it would look like.
Despite an ice storm the day of the installation, the crew called and showed up when they were scheduled. They were very professional, answered all the questions I had, and were patient with me installing the faucets on the counter before installing the sink (much easier for me).
Ultimately, the final product is what counts and both my wife and I are extremely pleased.