I hired Mr. Electric Of Tucson for some electrical work in my home, and though the job itself was done well enough, I was turned off by their customer service. I originally had two guys come out to give an estimate, and I was very impressed with them at that point, as they were knowledgeable and nice. However, on the actual day they were supposed to come out and do the work, I sat around for hours and nobody showed up. When I finally called Mr. Electric to see what was going on, they sent someone else out whom I had never met.

I think it was rude and unprofessional for the servicemen to cancel on me without calling. Poor communication is a big turn off to me, and I'm not sure I will continue to use Mr. Electric in the future. The job was completed fine and the value was okay, but I'm not impressed with the customer service.