I contacted Precision Auto on the Friday of a holiday weekend with an issue regarding my van. I own a Mercedes Sprinter van that can be a bit expensive to work on. This van is my work vehicle and carries some particularly expensive equipment with it meaning safety and security is of paramount concern.

The gentleman, Lorin, working the phone quickly diagnosed the issue and gave an estimate of both the time and resources necessary to complete the work. As a hobbyist who spends his time working on engines I was very impressed with the knowledge displayed in making this diagnosis/assessment over the phone. Lorin communicated what would be needed to fix the issue myself but I elected to have the work done here knowing the estimate provided was very fair given the work necessary and the cost of the parts needed.

A timeline was established when I dropped off the vehicle and I was told to expect a call at 2pm on the day my van was to be picked up. To my delight, I received a call at 2 pm exactly as I was previously instructed.

This experience was one of story book like perfection and the business is truly deserving of this review. They are everything they say they are and my only complaint is they aren't closer to my home!