My wife's car failed while she was at the Milner Downs Equestrian Center in mid-July 2014 with my daughter, attending my daughter's week long horse show. Being in Victoria and unable to help, I phoned Precision based on BCAA's recommendation, and Jackie who answered showed real concern, offering to pick them up & provide rides to their hotel, show grounds, etc. They took in the car immediately, and Scott quickly diagnosed the problem after some research, and recommended the required repairs, despite being very busy at the time. He also provided a loaner car for the duration of repairs, performed efficiently by mechanic Carl and service advisor Lawrence. We are most grateful for everyone's genuine concern for my wife's dilemma, and truly professional attention. A big sincere "thank you" to all involved !