The technicians from H and L Chemdry have been doing my carpets for about twelve years now. They always do a good job, and if I have issues, they rectify it right away. The technicians always come on time, and are responsive and and respectful. They get my carpets cleaner than anyone else, and really try to work on any specific problem areas I have. If you call, they will come exactly at the time they promise, so you don't have to wait around, unlike many other services.