My old water heat sprung a leak and needed to be replaced. They had the same size water heater in stock, and due to a cancellation in their schedule, they were able to install it the same day. I received a good quality water heater and it was installed within the time they said it would take. When they were finished, any mess (and there always is one with a any water heater replacement) was cleaned up and they disposed of my old one. Job well done!