Clean Living Chem-Dry has been a great company to work with. I have used them several times before and plan on continuing to use them. I recently had them come out to my home to clean the living room and back staircase carpeting. It turned out very good! After a little while, I could still see where the dog had a few accidents and it came back upon it. I have not called them to come back out yet to go over the spots and I probably should. The technicians were excellent and super polite. I thought they were very helpful too. Clean Living Chem-Dry is a very honest company and I like them very much. The customer service is great. They respond to your calls right away and send someone out fairly quickly. I assume their pricing is fair to what is out there. I really cannot say since I am satisfied with them and plan on only using them in the future.