The worst contractor/client experience I've had in years
I have several properties and use a score of contractors. I have used Heartwood in the past. Recently, Heartwood caused several problems: workers arrived late; did not do work I specifically requested upon their arrival; left early without completing requested work; upon reschedule, Heartwood simply chose the day and time they wanted to complete work - without asking me! I needed to request access of tenants, neighbors, gates, driveways, etc. This happened several times. Finally, on the resked date, the crew never checked with me as to job satisfaction, packed up their tools and equipment and walked off muttering, " How's that for you?" H-Wood is extremely expensive compared to competitors.. I will never use them again and encourage you to shop around.
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